E-commerce Platforms · reliability comparison
Squarespace vs Volusion: which is more reliable? (2026)
Squarespace is more reliable than Volusion, scoring 96.4 vs 51.0 out of 100. Over the last 90 days Squarespace reported 1 incident and Volusion reported 12, with effective uptime of 99.98% and 98.81% respectively. Squarespace resolves incidents faster on average (48m).
Data updated Nov 1, 2026 · How we score
| Metric | Squarespace | Volusion |
|---|---|---|
| Reliability score | 96.4 | 51.0 |
| Rank (e-commerce platforms) | #2 | #9 |
| Uptime (90 days) | 99.98% | 98.81% |
| Incidents (90 days) | 1 | 12 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 48m | 12h 15m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Squarespace and Volusion differ
- Volusion reported 12× as many incidents as Squarespace over the last 90 days (12 vs 1).
- Volusion had 3 partial or major outages, compared with 1 for Squarespace.
- Squarespace fixes problems faster: 48m on average, against 12h 15m for Volusion (15.2× quicker).
- Squarespace's longest outage on record lasted 3h 58m (Dec 16, 2025); Volusion's lasted 5h 40m (Dec 29, 2025).
90-day uptime
Squarespace
Volusion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Squarespace incidents
- Partial outageSep 28, 2026 · resolved in 48m
Squarespace loading and editing Issues
Affected: Site Editing, Commerce, Email Campaigns
Recent Volusion incidents
- Degraded performanceOct 21, 2026 · resolved in 2h 52m
Slowness in Admin Areas and Intermittent Errors on Category Pages
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 14, 2026 · resolved in 17h 24m
Outgoing Store Email Delivery Issues
Affected: Email Services
- Partial outageOct 8, 2026 · resolved in 2h 52m
PayPal Payment Experiencing Disruptionsofficial update ↗
Affected: Payment Gateway Services
- Degraded performanceOct 7, 2026 · resolved in 4h 8m
Investigating Intermittent Service Slowness
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 6, 2026 · resolved in 4h 55m
3rd Party API Connection Issues
Affected: Third-Party Services
- Degraded performanceOct 2, 2026 · resolved in 6h 11m
Errors with Checkout using PPCP and Live Rates
Affected: Payment Gateway Services, Third-Party Services
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime
- Wix · #5 · 99.85% uptime