SMS & Voice APIs · reliability comparison
Telnyx vs Twilio: which is more reliable? (2026)
Twilio is more reliable than Telnyx, scoring 30.6 vs 28.6 out of 100. Over the last 90 days Telnyx reported 34 incidents and Twilio reported 100, with effective uptime of 92.61% and 96.05% respectively. Twilio resolves incidents faster on average (8h 16m).
Data updated Nov 2, 2026 · How we score
| Metric | Telnyx | Twilio |
|---|---|---|
| Reliability score | 28.6 | 30.6 |
| Rank (SMS & voice APIs) | #12 | #11 |
| Uptime (90 days) | 92.61% | 96.05% |
| Incidents (90 days) | 34 | 100 |
| Partial / major outages | 10 | 0 |
| Avg time to resolve | 16h 24m | 8h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Telnyx and Twilio differ
- Twilio reported 2.9× as many incidents as Telnyx over the last 90 days (100 vs 34).
- Telnyx had 10 partial or major outages, compared with 0 for Twilio.
- Twilio fixes problems faster: 8h 16m on average, against 16h 24m for Telnyx (2.0× quicker).
- Telnyx's longest outage on record lasted 3d (Aug 15, 2026); Twilio's lasted 3d (Sep 4, 2026).
90-day uptime
Telnyx
Twilio
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Telnyx incidents
- Degraded performanceOct 30, 2026 · resolved in 2h 14m
Affected: API V2, API V1
- MaintenanceOct 30, 2026 · ongoing
Voice Services Update - All Regions
Affected: Frankfurt, Germany, Chennai, India, Montreal, Canada, Chicago, IL, San Jose, CA, Dubai, UAE +7 more
- Degraded performanceOct 29, 2026 · resolved in 25m
Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurations
Affected: API V2, US East Region, US Central Region, US West Region
- MaintenanceOct 29, 2026 · ongoing
Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAE
Affected: Europe, Australia, Middle East, US, Europe, Australia +2 more
- Degraded performanceOct 28, 2026 · resolved in <1m
Affected: Europe, Canada, US, Australia, Asia (Beta), Middle East
- Degraded performanceOct 27, 2026 · resolved in 2h 33m
Affected: NORAM
Recent Twilio incidents
- MaintenanceNov 2, 2026 · resolved (duration not published)
- MaintenanceNov 1, 2026 · resolved in 7h 30m
- MaintenanceNov 1, 2026 · resolved in 2h
[Scheduled] Philippines SMS Carrier Maintenance - Globe Telecom
- MaintenanceOct 30, 2026 · resolved in 2h
- MaintenanceOct 30, 2026 · resolved in 3h 46m
[Scheduled] Multiple Destination MMS Carrier Partner Maintenance
- MaintenanceOct 29, 2026 · resolved in 5h
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime