Restaurant Online Ordering Platforms · monthly outage report

Restaurant Online Ordering Platforms outages: November 2025

The 19 online ordering platforms we track reported 20 incidents in November 2025. Toast reported the most (5). 11 had a clean month: BentoBox, Checkmate, ChowNow, Cuboh, Deliverect, DoorDash Storefront, GloriaFood, Ordering.co, Otter, Owner.com, Square Online.

Vendor	Incidents	Partial / major	Outage time	Longest
Toast	5	2	1h 36m	5h 13m
Olo	4	3	2h 21m	1h 33m
Lunchbox	3	0	—	8h 55m
Flipdish	2	2	5h 13m	4h 15m
Menufy	2	0	—	9h 16m
SpotOn	2	1	2h 51m	2h 51m
HungerRush	1	1	4h 30m	4h 30m
Popmenu	1	1	3h 47m	3h 47m
BentoBox	0	0	—	—
Checkmate	0	0	—	—
ChowNow	0	0	—	—
Cuboh	0	0	—	—
Deliverect	0	0	—	—
DoorDash Storefront	0	0	—	—
GloriaFood	0	0	—	—
Ordering.co	0	0	—	—
Otter	0	0	—	—
Owner.com	0	0	—	—
Square Online	0	0	—	—

Longest Restaurant Online Ordering Platforms outages in November 2025

Major outageHungerRushNov 18, 2025 · 4h 30m
Cloudflare Outage
Major outageFlipdishNov 18, 2025 · 4h 15m
Portal and Websites failing to load due to a 3rd party service outage
Partial outagePopmenuNov 18, 2025 · 3h 47m
Cloudflare Outage impacting websites
Partial outageSpotOnNov 25, 2025 · 2h 51m
Third Party Online Ordering, User Creation/Editing in Dashboard and Terminal Login are Impacted
Partial outageOloNov 10, 2025 · 1h 33m
Payment Processor Issues: Heartland
Partial outageToastNov 18, 2025 · 1h 3m
11/18/25 - Toast Delivery Services Incident
Major outageFlipdishNov 1, 2025 · 58m
Elevated errors impacting restaurant ordering and integrations
Partial outageOloNov 6, 2025 · 38m
Payment Processor Issues: FreedomPay
Major outageToastNov 15, 2025 · 33m
Online Ordering Incident
Partial outageOloNov 13, 2025 · 10m
Disruption to Olo Borderless Account Login/Sign-up

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