Monthly outage report

November 2025 business software outage report

In November 2025, the vendors we track reported 566 incidents, including 200 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

Category	Incidents	Partial / major	Clean vendors	Most incidents
E-commerce Platforms	7	2	9 of 13	Volusion (3)
Retail POS	14	7	12 of 16	Zettle by PayPal (6)
Shipping & Fulfillment Software	24	8	4 of 15	EasyPost (5)

Payments & finance

Category	Incidents	Partial / major	Clean vendors	Most incidents
Accounting Software	1	0	11 of 12	QuickBooks Online (1)
Business Banking	12	4	12 of 15	Wise Business (7)
Expense Management Software	12	5	9 of 15	Brex (4)
KYC & Identity Verification	14	2	9 of 16	Sumsub (4)
Payment Processors	12	5	11 of 15	Authorize.net (4)
Payroll & HR Software	16	8	11 of 16	Justworks (5)
Subscription Billing Platforms	16	3	8 of 16	Chargebee (6)

Restaurants & hospitality

Category	Incidents	Partial / major	Clean vendors	Most incidents
Hotel Property Management Systems	6	2	14 of 16	RMS Cloud (4)
Restaurant Online Ordering Platforms	20	10	11 of 19	Toast (5)
Restaurant POS	24	11	10 of 18	Zettle by PayPal (6)
Restaurant Reservation Systems	13	11	12 of 15	Zenchef (8)
Vacation Rental Software	16	5	12 of 16	Hospitable (11)

Health, beauty & fitness

Category	Incidents	Partial / major	Clean vendors	Most incidents
Gym & Studio Management Software	7	2	13 of 16	Momence (4)
Salon & Spa Booking Software	13	5	10 of 15	DaySmart Salon (4)
Therapy Practice Management Software	8	1	12 of 16	Practice Better (3)
Veterinary Practice Management Software	5	3	9 of 13	Vetspire (2)

Trades & property

Category	Incidents	Partial / major	Clean vendors	Most incidents
Auto Repair Shop Software	2	0	13 of 14	Shop-Ware (2)
Field Service Management	13	6	10 of 18	ServiceTitan (3)
Property Management Software	1	0	15 of 16	Rent Manager (1)

Back office & professional services

Category	Incidents	Partial / major	Clean vendors	Most incidents
Appointment Scheduling Software	5	3	10 of 13	Chili Piper (3)
Business Phone Systems	11	4	9 of 16	CloudTalk (4)
Childcare Management Software	1	0	12 of 13	Procare (1)
Cloud Storage & Office Suites	8	3	11 of 16	ShareFile (3)
E-Signature Software	6	4	11 of 14	Yousign (3)
Employee Scheduling Software	14	3	7 of 14	Deputy (4)
Form & Survey Builders	14	7	6 of 15	Fillout (3)
Legal Practice Management Software	6	4	12 of 16	Actionstep (3)
Password Managers	9	5	8 of 12	1Password (5)
Project Management Software	13	4	9 of 16	monday.com (4)
Team Chat Apps	3	3	14 of 16	Google Chat (2)
Video Conferencing	8	2	7 of 12	Pexip (4)

Marketing & customer communication

Category	Incidents	Partial / major	Clean vendors	Most incidents
Advertising Platforms	7	4	9 of 12	Criteo (3)
Affiliate & Partner Management Platforms	2	1	14 of 16	PartnerStack (1)
Affiliate Networks	2	2	11 of 13	Awin (1)
CRM Software	14	1	10 of 15	Pipedrive (7)
Email Marketing Platforms	17	7	8 of 15	ActiveCampaign (5)
Help Desk Software	16	9	8 of 15	Freshdesk (6)
Marketing Automation & CDPs	25	7	6 of 15	Braze (5)
Push Notification Services	9	3	10 of 13	Braze (5)
Referral & Loyalty Programs	5	3	12 of 15	Yotpo Loyalty & Referrals (3)
Social Media Management Tools	13	4	12 of 16	Agorapulse (5)
Web & Product Analytics	11	1	9 of 15	Heap (4)
Web Hosting	0	0	15 of 15	—

AI & developer tools

Category	Incidents	Partial / major	Clean vendors	Most incidents
AI Chat Assistants	2	2	8 of 10	Perplexity (1)
App Hosting Platforms	0	0	15 of 15	—
Authentication Providers	16	6	6 of 13	Logto Cloud (4)
CDN & DNS Providers	6	1	14 of 16	DNSimple (5)
Cloud Providers	5	0	13 of 14	UpCloud (5)
Code Hosting & CI/CD	9	4	12 of 15	Bitrise (5)
LLM API Providers	11	4	12 of 16	Cerebras Inference (5)
Managed Database Services	11	4	10 of 15	Convex (5)
Monitoring & Observability	22	4	8 of 16	Datadog (5)
SMS & Voice APIs	8	3	11 of 15	Bird (4)
Transactional Email APIs	20	1	8 of 14	SparkPost (Bird) (8)

iGaming & betting technology

Category	Incidents	Partial / major	Clean vendors	Most incidents
iGaming Affiliate Software	1	1	13 of 14	Post Affiliate Pro (1)
iGaming CRM & Player Engagement	14	3	8 of 12	Braze (5)
iGaming Payment Providers	0	0	14 of 14	—

Creators & events

Category	Incidents	Partial / major	Clean vendors	Most incidents
Event Ticketing Platforms	9	6	8 of 14	Bizzabo (2)
Online Course Platforms	11	1	10 of 15	Teachable (4)

Longest outages in November 2025

Partial outageAuth0Nov 25, 2025 · 358d 14h
Errors with Edge Provider
Partial outageEventbriteNov 18, 2025 · 85d 14h
New incident: "Eventbrite help center Chatbot interactions by to an outage in partner vendor system."
Partial outageUniverseNov 20, 2025 · 67d 4h
Data Latency on Account-Level Dashboard and Downloadable Reports
Major outageZettle by PayPalNov 14, 2025 · 34d 18h
(Android) Issues with accepting Venmo & PayPal QRC payments - US, GB, DE
Partial outageAgorapulseNov 12, 2025 · 5d 1h
Facebook Reels failing to publish due to a Meta issue
Partial outageResDiaryNov 15, 2025 · 4d
Reserve with Google incident
Major outageShipStationNov 21, 2025 · 3d 16h
Rithium (formerly Channel Advisor) Outage Impacting All Stores
Major outageRechargeNov 9, 2025 · 3d 6h
Issue with charge processing
Partial outageBirdNov 24, 2025 · 1d 23h
Intermittent issues installing WhatsApp channels
Partial outageCloudTalkNov 10, 2025 · 1d 20h
Outbound VoiceAgent calls not being triggered