Outage report · Partial outage

Box outage on Mar 25, 2026

[Medium] Issues Accessing the Admin Console Dashboard

SeverityPartial outage
StartedMar 25, 2026, 11:44UTC
ResolvedMar 25, 2026, 14:03UTC
Duration2h 19m

What happened

Box reported a partial outage starting Mar 25, 2026, 11:44 UTC, affecting Admin Console & Functionality. It was marked resolved at Mar 25, 2026, 14:03 UTC.

  • The incident lasted 2h 19m from first report to resolution.
  • Box had reported 10 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Box

After further monitoring, this incident is now considered resolved. The Admin console service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read Box's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Box started after this incident, so this report is based on Box's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Box's overall reliability

42.1/100

Box has a reliability score of 42.1/100, with 97.88% effective uptime and 18 incidents over the last 90 days.

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