Outage report · Partial outage

Braze outage on Jun 12, 2025

Widespread Internet Issue

SeverityPartial outage
StartedJun 12, 2025, 19:01UTC
ResolvedJun 12, 2025, 21:30UTC
Duration2h 28m

What happened

Braze reported a partial outage starting Jun 12, 2025, 19:01 UTC, affecting Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard and 43 more. It was marked resolved at Jun 12, 2025, 21:30 UTC.

  • The incident lasted 2h 28m from first report to resolution.
  • Braze had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Braze

EU-01 is now fully recovered. Data Processing and Outbound Messaging backlogs have been fully processed. With that, Braze is fully operational.

Read Braze's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Braze started after this incident, so this report is based on Braze's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Braze's overall reliability

78.0/100

Braze has a reliability score of 78.0/100, with 99.65% effective uptime and 4 incidents over the last 90 days.

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