Live status & reliability report

Smartsheet status, outages & reliability

Smartsheet is a spreadsheet-style work and project management platform headquartered in Bellevue, Washington.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Smartsheet had 99.00% effective uptime across 8 status page incidents (6 partial or major outages), resolving them in 4h 50m on average.

59.5/100Reliability scoreVisit Smartsheet ↗

Is Smartsheet down right now?

No, Smartsheet is up and running.

  • Smartsheet's status page reports all systems operational. Checked .
  • All 3 Smartsheet pages we check are responding. Checked .

Official Smartsheet status page ↗

Uptime (90d)99.00%21h 33m weighted downtime
Incidents (90d)82.3 per 30 days
Major / partial outages6
Avg time to resolve4h 50m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Aug 10, 2026: no incidentsAug 11, 2026: 85.52% uptime, 1 incident (Major outage)Aug 12, 2026 – Aug 24, 2026: no incidentsAug 25, 2026: 97.97% uptime, 1 incident (Degraded performance)Aug 26, 2026: 79.25% uptime, 2 incidents (Major outage)Aug 27, 2026: 90.28% uptime, 1 incident (Major outage)Aug 28, 2026 – Sep 10, 2026: no incidentsSep 11, 2026: 93.42% uptime, 1 incident (Partial outage)Sep 12, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 78.25% uptime, 1 incident (Partial outage)Sep 17, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 96.57% uptime, 1 incident (Partial outage)Sep 22, 2026: 92.24% uptime, 1 incident (Partial outage)Sep 23, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 96.63% uptime, 1 incident (Degraded performance)Oct 2, 2026 – Nov 2, 2026: no incidents
90 days ago99.001% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Smartsheet's reliability

  • Over the past 12 months, Smartsheet published 28 incidents on its status page, 16 of them partial or major outages.
  • Its longest outage on record in that time was “Form Submissions issue” on Mar 3, 2026, which lasted 1d 6h.
  • The part of Smartsheet most often affected was Sheets (11 of 28 incidents).
  • Smartsheet reported 8 incidents in the last 90 days, up from 7 in the 90 days before.
  • Incidents most often began on a Tuesday (9 of 28, UTC).
  • Smartsheet's 90-day uptime of 99.00% is below the average for project management tools (99.59%).
  • It resolves incidents more slowly than the typical project management tool: 4h 50m on average, against a median of 1h 19m.

Score breakdown

Uptime · 40% weight
38
99.002% effective uptime
Incident frequency · 20% weight
56
2.33 weighted incidents per 30 days
Time to resolve · 20% weight
67
4h 50m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

012341 partial outage incident1 informational incident2Dec1 partial outage incident1Jan ’261 major outage incident1 partial outage incident1 informational incident3Feb2 partial outage incidents1 degraded performance incident3Mar1 partial outage incident2 degraded performance incidents3Apr1 degraded performance incident1May1 partial outage incident2 degraded performance incidents1 informational incident4Jun2 partial outage incidents2Jul3 major outage incidents1 degraded performance incident4Aug3 partial outage incidents3Sep1 degraded performance incident1OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Smartsheet's public pages, measured by our probes.

0ms360ms720msNov 1, 2026: 609msNov 2, 2026: 654msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 59.5Nov 2, 2026: 59.5Nov 1, 2026Nov 2, 2026

Smartsheet incident history (last 90 days)

Source: Smartsheet status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Smartsheet pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Web app loginUp 100%1117 ms
HomepageUp 100%306 ms
REST API (unauthenticated)Up 100%490 ms

How Smartsheet compares

Most reliable Smartsheet alternatives →

Smartsheet status FAQ

Is Smartsheet down right now?

No, Smartsheet is up and running. Smartsheet's status page currently reports all systems operational, and all 3 of the Smartsheet pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Smartsheet?

Smartsheet has a reliability score of 59.5 out of 100, ranking #9 of 11 project management tools. Over the last 90 days it had 99.00% effective uptime.

How often does Smartsheet have outages?

Smartsheet published 8 incidents on its status page in the last 90 days (6 partial or major outages) and 28 in the past 12 months.

How long do Smartsheet outages last?

Smartsheet resolves incidents in 4h 50m on average. Its longest outage in the past year lasted 1d 6h, on Mar 3, 2026.

Does Smartsheet have a status page?

Yes. Smartsheet's official status page is status.smartsheet.com. We read it every five minutes and keep its full incident history.