Outage report · Partial outage
Constant Contact outage on Apr 30, 2025
V3 API Access Token Issue
What happened
Constant Contact reported a partial outage starting Apr 30, 2025, 02:30 UTC, affecting API's and Integrations. It was marked resolved at Apr 30, 2025, 15:38 UTC.
- The incident lasted 13h 9m from first report to resolution.
- It was the longest significant outage Constant Contact reported in the 12 months up to it.
- Constant Contact had reported 1 other partial or major outage in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Constant Contact
The root cause of this issue has been identified and resolved. Token generation function has been restored.
What our independent monitoring saw
Our independent monitoring of Constant Contact started after this incident, so this report is based on Constant Contact's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Constant Contact's overall reliability
Constant Contact has a reliability score of 90.6/100, with 99.92% effective uptime and 4 incidents over the last 90 days.
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