Outage report · Partial outage

Constant Contact outage on Jan 16, 2025

Issues Logging into Accounts

SeverityPartial outage
StartedJan 16, 2025, 14:16UTC
ResolvedJan 16, 2025, 19:03UTC
Duration4h 47m

What happened

Constant Contact reported a partial outage starting Jan 16, 2025, 14:16 UTC, affecting Login. It was marked resolved at Jan 16, 2025, 19:03 UTC.

  • The incident lasted 4h 47m from first report to resolution.
  • It was the 2nd longest of 10 significant outages Constant Contact reported in the 12 months up to it.
  • Constant Contact had reported 4 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Constant Contact

Login functionality has been restored for customers using a specific ISP.

Read Constant Contact's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Constant Contact started after this incident, so this report is based on Constant Contact's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Constant Contact's overall reliability

90.6/100

Constant Contact has a reliability score of 90.6/100, with 99.92% effective uptime and 4 incidents over the last 90 days.

Visit Constant Contact ↗

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