Outage report · Partial outage

QuickBooks Online outage on Jan 16, 2025

QBO Create invoice forced logged out issue

SeverityPartial outage
StartedJan 16, 2025, 20:52UTC
ResolvedJan 17, 2025, 15:08UTC
Duration18h 16m

What happened

QuickBooks Online reported a partial outage starting Jan 16, 2025, 20:52 UTC, affecting United States, Canada. It was marked resolved at Jan 17, 2025, 15:08 UTC.

  • The incident lasted 18h 16m from first report to resolution.
  • It was the longest significant outage QuickBooks Online reported in the 12 months up to it.
  • QuickBooks Online had reported 1 other partial or major outage in the 90 days before it.
  • 3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from QuickBooks Online

This incident has been resolved.

Read QuickBooks Online's official incident report ↗

What our independent monitoring saw

Our independent monitoring of QuickBooks Online started after this incident, so this report is based on QuickBooks Online's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

QuickBooks Online's overall reliability

87.8/100

QuickBooks Online has a reliability score of 87.8/100, with 99.89% effective uptime and 5 incidents over the last 90 days.

Visit QuickBooks Online ↗

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