Outage report · Major outage

Copper outage on Jul 18, 2025

Authentication Issues

SeverityMajor outage
StartedJul 18, 2025, 15:25UTC
ResolvedJul 18, 2025, 17:22UTC
Duration1h 57m

What happened

Copper reported a major outage starting Jul 18, 2025, 15:25 UTC, affecting Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications, Reporting, Custom Reports Builder, Search Index, Integrations and 6 more. It was marked resolved at Jul 18, 2025, 17:22 UTC.

  • The incident lasted 1h 57m from first report to resolution.
  • It was the 2nd longest of 3 significant outages Copper reported in the 12 months up to it.
  • Copper had reported no other partial or major outages in the 90 days before it.
  • 9 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Copper

This incident has been resolved.

Read Copper's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Copper started after this incident, so this report is based on Copper's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Copper's overall reliability

100.0/100

Copper has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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