Outage report · Partial outage

DaySmart Salon outage on Sep 23, 2025

Some Users Experiencing Degraded Remote Access Functionality

SeverityPartial outage
StartedSep 23, 2025, 20:44UTC
ResolvedNov 7, 2025, 22:00UTC
Duration45d 1h

What happened

DaySmart Salon reported a partial outage starting Sep 23, 2025, 20:44 UTC, affecting Web Apps, DaySmart Remote Access Mobile App. It was marked resolved at Nov 7, 2025, 22:00 UTC.

  • The incident lasted 45d 1h from first report to resolution.
  • It was the longest significant outage DaySmart Salon reported in the 12 months up to it.
  • DaySmart Salon had reported 1 other partial or major outage in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DaySmart Salon

Our teams have done some tuning regarding the Remote Access service on our end as well as released a new update for our Desktop users that will change how Remote Access works from the software. You can download this from our websites for your specific product or reach out to your Product's support team for assistance with installation if needed

Read DaySmart Salon's official incident report ↗

What our independent monitoring saw

Our independent monitoring of DaySmart Salon started after this incident, so this report is based on DaySmart Salon's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

DaySmart Salon's overall reliability

61.0/100

DaySmart Salon has a reliability score of 61.0/100, with 99.34% effective uptime and 4 incidents over the last 90 days.

Visit DaySmart Salon ↗

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