Outage report · Partial outage
Dialpad outage on Oct 20, 2026
Some customers may be experiencing issues making or receiving calls.
What happened
Dialpad reported a partial outage starting Oct 20, 2026, 01:44 UTC, affecting Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls. It was marked resolved at Oct 20, 2026, 09:21 UTC.
- The incident lasted 7h 37m from first report to resolution.
- It was the longest significant outage Dialpad reported in the 12 months up to it.
- Dialpad had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Dialpad
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Dialpad started after this incident, so this report is based on Dialpad's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Degraded availability for GitHub Actions, GitHub Pages and Webhooks
Degraded availability for GitHub Actions, GitHub Pages and Webhooks
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
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Dialpad's overall reliability
Dialpad has a reliability score of 75.6/100, with 99.65% effective uptime and 7 incidents over the last 90 days.
Visit Dialpad ↗Full Dialpad reliability report and live status → · Most reliable Dialpad alternatives →
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