Outage report · Major outage

DigitalOcean outage on Aug 24, 2026

Cloud Control Panel and API

SeverityMajor outage

StartedAug 24, 2026, 17:14UTC

ResolvedAug 25, 2026, 19:04UTC

Duration1d 1h

What happened

DigitalOcean reported a major outage starting Aug 24, 2026, 17:14 UTC, affecting API, Cloud Control Panel. It was marked resolved at Aug 25, 2026, 19:04 UTC.

The incident lasted 1d 1h from first report to resolution.
It was the longest significant outage DigitalOcean reported in the 12 months up to it.
DigitalOcean had reported 4 other partial or major outages in the 90 days before it.
6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from DigitalOcean

## 1. What happened Between 16:56 UTC and 23:09 UTC on August 24, 2026, customers using DigitalOcean’s Cloud Control Panel, Public API, and dependent product management systems experienced elevated request error rates, peaking at 25%, in two distinct windows totaling 3.5 hours of active degradation within a 6-hour span. Running Droplets, network routing, and block storage \(Volumes\) remained fully functional and unaffected throughout the event. No customer data loss occurred. The event was initiated during a planned infrastructure migration of the database layer supporting identity, authentication, and authorization services. The migration introduced increased execution latency for a critical authorization query. In response to the elevated query latency, multiple upstream services initiated automated hedged retries. This secondary request amplification led to queue buildup in excess of the authentication service pool's processing throughput, resulting in cascading request timeouts

Read DigitalOcean's official incident report ↗