Outage report · Partial outage
Ecwid outage on May 5, 2025
Orders and products are missing in some stores
SeverityPartial outage
StartedMay 5, 2025, 14:54UTC
ResolvedMay 5, 2025, 18:04UTC
Duration3h 9m
What happened
Ecwid reported a partial outage starting May 5, 2025, 14:54 UTC, affecting Admin. It was marked resolved at May 5, 2025, 18:04 UTC.
- The incident lasted 3h 9m from first report to resolution.
- It was the 3rd longest of 5 significant outages Ecwid reported in the 12 months up to it.
- Ecwid had reported no other partial or major outages in the 90 days before it.
- 3 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Ecwid
The issue has been resolved, orders and products are displayed correctly in store. If you notice that some of the products are still missing, please get in touch with us at support@ecwid.com.
What our independent monitoring saw
Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Ecwid's overall reliability
93.1/100
Ecwid has a reliability score of 93.1/100, with 99.93% effective uptime and 2 incidents over the last 90 days.
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