Outage report · Partial outage

Ecwid outage on Jul 20, 2023

Ecwid control panels load slowly or don't load at all

SeverityPartial outage
StartedJul 20, 2023, 11:44UTC
ResolvedJul 20, 2023, 14:49UTC
Duration3h 5m

What happened

Ecwid reported a partial outage starting Jul 20, 2023, 11:44 UTC, affecting Storefront, Admin. It was marked resolved at Jul 20, 2023, 14:49 UTC.

  • The incident lasted 3h 5m from first report to resolution.
  • Ecwid had reported 3 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Ecwid

The issue is resolved. All Ecwid control panels are up and running now, including the Orders menu. We will investigate the cause for that issue further, to avoid similar cases in future.

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Ecwid's overall reliability

91.4/100

Ecwid has a reliability score of 91.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

Visit Ecwid ↗

Full Ecwid reliability report and live status → · Most reliable Ecwid alternatives →