Outage report · Major outage

Ecwid outage on May 3, 2022

Can't print purchased shipping labels from Ecwid Admin

SeverityMajor outage
StartedMay 3, 2022, 01:50UTC
ResolvedMay 3, 2022, 10:06UTC
Duration8h 16m

What happened

Ecwid reported a major outage starting May 3, 2022, 01:50 UTC, affecting Third-party services. It was marked resolved at May 3, 2022, 10:06 UTC.

  • The incident lasted 8h 16m from first report to resolution.
  • Ecwid had reported 2 other partial or major outages in the 90 days before it.

Latest update from Ecwid

This incident has been resolved. Store owners can print shipping labels bought through Ecwid Admin without any issues. We're sorry for all the troubles!

Read Ecwid's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Ecwid started after this incident, so this report is based on Ecwid's status page.

Ecwid's overall reliability

91.4/100

Ecwid has a reliability score of 91.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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