Outage report · Partial outage

Element outage on Nov 18, 2025

Issues at CloudFlare causing widespread outages in EMS

SeverityPartial outage
StartedNov 18, 2025, 12:12UTC
ResolvedNov 19, 2025, 06:30UTC
Duration18h 18m

What happened

Element reported a partial outage starting Nov 18, 2025, 12:12 UTC, affecting Customer portal, IRC, Image Registry (registry.element.io), Signal, London hosts, Telegram, Element One, Frankfurt hosts and 4 more. It was marked resolved at Nov 19, 2025, 06:30 UTC.

  • The incident lasted 18h 18m from first report to resolution.
  • It was the 3rd longest of 7 significant outages Element reported in the 12 months up to it.
  • Element had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Element

This incident has been resolved.

Read Element's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Element started after this incident, so this report is based on Element's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Element's overall reliability

100.0/100

Element has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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