Live status & reliability report

SurveyMonkey status, outages & reliability

#13 of 14 form & survey buildersOperational

SurveyMonkey is an online survey platform headquartered in San Mateo, California.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days SurveyMonkey had 99.68% effective uptime across 15 status page incidents (4 partial or major outages), resolving them in 3h 7m on average.

72.6/100Reliability scoreVisit SurveyMonkey ↗

Is SurveyMonkey down right now?

No, SurveyMonkey is up and running.

  • SurveyMonkey's status page reports all systems operational. Checked .
  • All 3 SurveyMonkey pages we check are responding. Checked .

Official SurveyMonkey status page ↗

Uptime (90d)99.68%6h 50m weighted downtime
Incidents (90d)152.8 per 30 days
Major / partial outages4
Avg time to resolve3h 7m
Outages we detected0by our independent probes

90-day uptime

Aug 5, 2026 – Aug 10, 2026: no incidentsAug 11, 2026: 98.51% uptime, 1 incident (Degraded performance)Aug 12, 2026: 95.56% uptime, 1 incident (Degraded performance)Aug 13, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 91.91% uptime, 2 incidents (Partial outage)Aug 19, 2026: 98.69% uptime, 2 incidents (Partial outage)Aug 20, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 98.77% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Sep 2, 2026: no incidentsSep 3, 2026: 99.37% uptime, 1 incident (Degraded performance)Sep 4, 2026 – Sep 23, 2026: no incidentsSep 24, 2026: 93.19% uptime, 1 incident (Partial outage)Sep 25, 2026 – Oct 1, 2026: no incidentsOct 2, 2026: 98.21% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 5, 2026: no incidentsOct 6, 2026: 98.95% uptime, 1 incident (Degraded performance)Oct 7, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 98.29% uptime, 1 incident (Major outage)Oct 29, 2026 – Nov 2, 2026: no incidents
90 days ago99.683% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about SurveyMonkey's reliability

  • Since Nov 4, 2025, the earliest date its published history covers, SurveyMonkey published 50 incidents on its status page, 16 of them partial or major outages.
  • Its longest outage on record in that time was “TURF and Empirical Bayes not working on MaxDiff surveys” on Apr 24, 2026, which lasted 6h 4m.
  • The part of SurveyMonkey most often affected was SurveyMonkey (45 of 50 incidents).
  • SurveyMonkey reported 15 incidents in the last 90 days, up from 14 in the 90 days before.
  • SurveyMonkey's 90-day uptime of 99.68% is below the average for form & survey builders (99.73%).
  • It resolves incidents more slowly than the typical form builder: 3h 7m on average, against a median of 2h 10m.

Score breakdown

Uptime · 40% weight
68
99.683% effective uptime
Incident frequency · 20% weight
49
2.83 weighted incidents per 30 days
Time to resolve · 20% weight
77
3h 7m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

036912Dec1 partial outage incident1 degraded performance incident1 informational incident3Jan ’261 partial outage incident1 degraded performance incident2Feb3 degraded performance incidents3Mar5 partial outage incidents5 degraded performance incidents10Apr1 partial outage incident1 informational incident2May1 partial outage incident4 degraded performance incidents2 informational incidents7Jun1 partial outage incident2 degraded performance incidents2 informational incidents5Jul2 partial outage incidents4 degraded performance incidents2 informational incidents8Aug1 partial outage incident1 degraded performance incident1 informational incident3Sep1 major outage incident2 degraded performance incidents1 informational incident4OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of SurveyMonkey's public pages, measured by our probes.

0ms244ms488msNov 1, 2026: 443msNov 2, 2026: 385msNov 1, 2026Nov 2, 2026

Score trend

Daily reliability score (rolling 90-day window).

050100Nov 1, 2026: 72.6Nov 2, 2026: 72.6Nov 1, 2026Nov 2, 2026

SurveyMonkey incident history (last 90 days)

Source: SurveyMonkey status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public SurveyMonkey pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
LoginUp 100%495 ms
HomepageUp 100%425 ms
API (unauthenticated)Up 100%355 ms

How SurveyMonkey compares

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SurveyMonkey status FAQ

Is SurveyMonkey down right now?

No, SurveyMonkey is up and running. SurveyMonkey's status page currently reports all systems operational, and all 3 of the SurveyMonkey pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is SurveyMonkey?

SurveyMonkey has a reliability score of 72.6 out of 100, ranking #13 of 14 form & survey builders. Over the last 90 days it had 99.68% effective uptime.

How often does SurveyMonkey have outages?

SurveyMonkey published 15 incidents on its status page in the last 90 days (4 partial or major outages) and 50 in the past 12 months.

How long do SurveyMonkey outages last?

SurveyMonkey resolves incidents in 3h 7m on average. Its longest outage in the past year lasted 6h 4m, on Apr 24, 2026.

Does SurveyMonkey have a status page?

Yes. SurveyMonkey's official status page is status.surveymonkey.com. We read it every five minutes and keep its full incident history.