Outage report · Partial outage
Freshdesk Contact Center (Freshcaller) outage on Mar 22, 2022
Twilio Incident - Calls Joining Conferences are Failing
What happened
Freshdesk Contact Center (Freshcaller) reported a partial outage starting Mar 22, 2022, 16:09 UTC. It was marked resolved at Mar 22, 2022, 19:46 UTC.
- The incident lasted 3h 37m from first report to resolution.
- Freshdesk Contact Center (Freshcaller) had reported 1 other partial or major outage in the 90 days before it.
Latest update from Freshdesk Contact Center (Freshcaller)
Our third party provider has become aware of a potential issue with Conferences. Their engineering team has been alerted and is actively investigating. They will update as soon as we have more information.
Read Freshdesk Contact Center (Freshcaller)'s official incident report ↗
What our independent monitoring saw
Our independent monitoring of Freshdesk Contact Center (Freshcaller) started after this incident, so this report is based on Freshdesk Contact Center (Freshcaller)'s status page.
Freshdesk Contact Center (Freshcaller)'s overall reliability
Freshdesk Contact Center (Freshcaller) has a reliability score of 74.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.
Visit Freshdesk Contact Center (Freshcaller) ↗Full Freshdesk Contact Center (Freshcaller) reliability report and live status → · Most reliable Freshdesk Contact Center (Freshcaller) alternatives →
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