Outage report · Partial outage
Freshdesk Contact Center (Freshcaller) outage on May 18, 2023
Performance Degraded of Calls
What happened
Freshdesk Contact Center (Freshcaller) reported a partial outage starting May 18, 2023, 23:37 UTC. It was marked resolved at May 19, 2023, 02:04 UTC.
- The incident lasted 2h 27m from first report to resolution.
- Freshdesk Contact Center (Freshcaller) had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk Contact Center (Freshcaller)
Our service provider is experiencing issues with the web client. Some customers are unable to open the Freshcaller widget and are unable to answer incoming and outgoing calls.
Read Freshdesk Contact Center (Freshcaller)'s official incident report ↗
What our independent monitoring saw
Our independent monitoring of Freshdesk Contact Center (Freshcaller) started after this incident, so this report is based on Freshdesk Contact Center (Freshcaller)'s status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk Contact Center (Freshcaller)'s overall reliability
Freshdesk Contact Center (Freshcaller) has a reliability score of 74.8/100, with 99.75% effective uptime and 5 incidents over the last 90 days.
Visit Freshdesk Contact Center (Freshcaller) ↗Full Freshdesk Contact Center (Freshcaller) reliability report and live status → · Most reliable Freshdesk Contact Center (Freshcaller) alternatives →
Get Freshdesk Contact Center (Freshcaller) outage alerts
We'll email you when Freshdesk Contact Center (Freshcaller) reports a partial or major outage, and when it's fixed. Free, and you can stop any time.