Outage report · Partial outage
Freshdesk outage on Nov 17, 2025
Issue with webapp in freshdesk IND region
SeverityPartial outage
StartedNov 17, 2025, 07:24UTC
ResolvedNov 17, 2025, 09:27UTC
Duration2h 3m
What happened
Freshdesk reported a partial outage starting Nov 17, 2025, 07:24 UTC. It was marked resolved at Nov 17, 2025, 09:27 UTC.
- The incident lasted 2h 3m from first report to resolution.
- Freshdesk had reported 7 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
We’ve identified an issue impacting certain functionalities across the Freshdesk application. Our team is working to fix it and restore full functionality soon.
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
61.1/100
Freshdesk has a reliability score of 61.1/100, with 99.38% effective uptime and 20 incidents over the last 90 days.
Visit Freshdesk ↗Full Freshdesk reliability report and live status → · Most reliable Freshdesk alternatives →
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