Alternatives
Most reliable Freshdesk alternatives (2026)
Freshdesk has a reliability score of 61.8/100 with 99.42% uptime over the last 90 days. Here is how every alternative we track compares, ranked by reliability.
Help Desk Software alternatives to Freshdesk
| Alternative | Score | Uptime |
|---|---|---|
| Hiver#1 help desk platformVisit site ↗ | 98.9 | 99.99% |
| HubSpot Service Hub#2 help desk platformVisit site ↗ | 96.9 | 100% |
| Kustomer#3 help desk platformVisit site ↗ | 96.7 | 99.99% |
| Tidio#4 help desk platformVisit site ↗ | 95.7 | 99.98% |
| HappyFox#5 help desk platformVisit site ↗ | 89.2 | 100% |
| LiveAgent#6 help desk platformVisit site ↗ | 89.2 | 100% |
| Help Scout#7 help desk platformVisit site ↗ | 89.2 | 99.91% |
| Intercom#8 help desk platformVisit site ↗ | 87.9 | 99.92% |
| Front#9 help desk platformVisit site ↗ | 87.4 | 99.89% |
| Gladly#10 help desk platformVisit site ↗ | 74.9 | 99.65% |
| Zendesk#12 help desk platformVisit site ↗ | 51.7 | 98.85% |
| Gorgias#13 help desk platformVisit site ↗ | 43.0 | 97.97% |