Outage report · Partial outage
Freshdesk outage on Apr 25, 2022
Unable to login via SSO
SeverityPartial outage
StartedApr 25, 2022, 12:45UTC
ResolvedApr 25, 2022, 15:36UTC
Duration2h 52m
What happened
Freshdesk reported a partial outage starting Apr 25, 2022, 12:45 UTC. It was marked resolved at Apr 25, 2022, 15:36 UTC.
- The incident lasted 2h 52m from first report to resolution.
- Freshdesk had reported 3 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
We're currently facing issues with logging into Freshdesk. Our Developers are working on the same. More updates to follow.
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
52.8/100
Freshdesk has a reliability score of 52.8/100, with 99.41% effective uptime and 17 incidents over the last 90 days.
Visit Freshdesk ↗Full Freshdesk reliability report and live status → · Most reliable Freshdesk alternatives →
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