Outage report · Partial outage
Freshdesk outage on Dec 22, 2021
Degraded Performance in US
SeverityPartial outage
StartedDec 22, 2021, 12:11UTC
ResolvedDec 22, 2021, 18:35UTC
Duration6h 24m
What happened
Freshdesk reported a partial outage starting Dec 22, 2021, 12:11 UTC. It was marked resolved at Dec 22, 2021, 18:35 UTC.
- The incident lasted 6h 24m from first report to resolution.
- Freshdesk had reported 2 other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Freshdesk
Our cloud service provider has issues with one of the availability zones. we are monitoring the situation.
What our independent monitoring saw
Our independent monitoring of Freshdesk started after this incident, so this report is based on Freshdesk's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Freshdesk's overall reliability
52.8/100
Freshdesk has a reliability score of 52.8/100, with 99.41% effective uptime and 17 incidents over the last 90 days.
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