Outage report · Partial outage

Freshsales outage on Jun 15, 2026

Investigating WhatsApp Issues with outgoing messages

SeverityPartial outage
StartedJun 15, 2026, 18:36UTC
ResolvedJun 15, 2026, 22:51UTC
Duration4h 15m

What happened

Freshsales reported a partial outage starting Jun 15, 2026, 18:36 UTC. It was marked resolved at Jun 15, 2026, 22:51 UTC.

  • The incident lasted 4h 15m from first report to resolution.
  • Freshsales had reported 2 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Freshsales

We are currently experiencing issues with outgoing message delivery on WhatsApp channels. This is due to an ongoing issue with a third‑party provider supporting WhatsApp message delivery. Our team is actively monitoring the situation and working with the provider to restore normal service as quickly as possible.

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Freshsales's overall reliability

83.1/100

Freshsales has a reliability score of 83.1/100, with 99.83% effective uptime and 8 incidents over the last 90 days.

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