Outage report · Partial outage

Freshsales outage on Dec 15, 2022

Updation/Creation are failing in Contacts/Accounts module

SeverityPartial outage
StartedDec 15, 2022, 16:10UTC
ResolvedDec 16, 2022, 17:50UTC
Duration1d 1h

What happened

Freshsales reported a partial outage starting Dec 15, 2022, 16:10 UTC. It was marked resolved at Dec 16, 2022, 17:50 UTC.

  • The incident lasted 1d 1h from first report to resolution.
  • It was the 3rd longest of 30 significant outages Freshsales reported in the 12 months up to it.
  • Freshsales had reported 3 other partial or major outages in the 90 days before it.

Latest update from Freshsales

There is an ongoing issue where some users are unable to create/edit records and their field in the Contacts/Accounts module, the engineers are working avidly for a fix on this.

Read Freshsales's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Freshsales started after this incident, so this report is based on Freshsales's status page.

Freshsales's overall reliability

78.3/100

Freshsales has a reliability score of 78.3/100, with 99.82% effective uptime and 7 incidents over the last 90 days.

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