Gladly outage on Aug 1, 2026

What happened

Gladly reported a major outage starting Aug 1, 2026, 06:06 UTC, affecting Login. It was marked resolved at Aug 1, 2026, 07:00 UTC.

• The incident lasted 53m from first report to resolution.
• Gladly had reported 1 other partial or major outage in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Gladly

We have completed our monitoring period and confirmed that the issue is fully mitigated. All services are functioning normally. Please contact <a href="https://help.gladly.com/docs/contact-gladly-support" target="_blank">Gladly Support</a> should you have any questions or use this <a href="https://gladly.atlassian.net/servicedesk/customer/portal/3/group/6/create/36" target="_blank">alternative form</a> if you are unable to access the Help page.

Read Gladly's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gladly started after this incident, so this report is based on Gladly's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageincident.ioAug 1, 2026, 00:08 UTC

  AI features degraded

• Major outageChargeOverAug 1, 2026, 06:24 UTC

  ChargeOver is inaccessible

• Partial outageMewsAug 1, 2026, 06:47 UTC

  Bill closing and check-out issues for properties in Austria using the Chaining fiscal registry integration

• Major outageWixAug 1, 2026, 11:27 UTC

  RESOLVED: Multiple Critical Issues with Wix Services

Gladly's overall reliability

Full Gladly reliability report and live status → · Most reliable Gladly alternatives →