Outage report · Partial outage
GoCardless outage on Sep 21, 2026
Delayed BACS reports
SeverityPartial outage
StartedSep 21, 2026, 15:28UTC
ResolvedSep 22, 2026, 15:56UTC
Duration1d
What happened
GoCardless reported a partial outage starting Sep 21, 2026, 15:28 UTC, affecting Reporting. It was marked resolved at Sep 22, 2026, 15:56 UTC.
- The incident lasted 1d from first report to resolution.
- It was the 2nd longest of 5 significant outages GoCardless reported in the 12 months up to it.
- GoCardless had reported 1 other partial or major outage in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from GoCardless
We can confirm that the issue affecting reports for failed payments, mandates, cancellations, and other BACS reports has now been resolved. We have contacted the affected merchants directly with further details. We apologise for any inconvenience this may have caused.
What our independent monitoring saw
Our independent monitoring of GoCardless started after this incident, so this report is based on GoCardless's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
GoCardless's overall reliability
38.0/100
GoCardless has a reliability score of 38.0/100, with 97.84% effective uptime and 8 incidents over the last 90 days.
Visit GoCardless ↗Full GoCardless reliability report and live status → · Most reliable GoCardless alternatives →
Get GoCardless outage alerts
We'll email you when GoCardless reports a partial or major outage, and when it's fixed. Free, and you can stop any time.