Outage report · Major outage

Gusto outage on Oct 17, 2024

All customers are unable to use our chat option for support.

SeverityMajor outage
StartedOct 17, 2024, 14:35UTC
ResolvedOct 17, 2024, 16:08UTC
Duration1h 33m

What happened

Gusto reported a major outage starting Oct 17, 2024, 14:35 UTC, affecting Chat System. It was marked resolved at Oct 17, 2024, 16:08 UTC.

  • The incident lasted 1h 33m from first report to resolution.
  • Gusto had reported 3 other partial or major outages in the 90 days before it.

Latest update from Gusto

This incident has been resolved.

Read Gusto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Gusto started after this incident, so this report is based on Gusto's status page.

Gusto's overall reliability

100.0/100

Gusto has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Gusto ↗

Full Gusto reliability report and live status → · Most reliable Gusto alternatives →