Outage report · Major outage

Hospitable outage on Oct 13, 2025

Devices Page Unavailable

SeverityMajor outage

StartedOct 13, 2025, 06:55UTC

ResolvedOct 13, 2025, 14:29UTC

Duration7h 34m

What happened

Hospitable reported a major outage starting Oct 13, 2025, 06:55 UTC. It was marked resolved at Oct 13, 2025, 14:29 UTC.

The incident lasted 7h 34m from first report to resolution.
Hospitable had reported 12 other partial or major outages in the 90 days before it.
3 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Hospitable

The issue has been confirmed resolved for all users. We are seeing recovery after a fix was deployed by our integration partner. We will continue monitoring to ensure full stability. We’ve improved the reliability of the Devices page so it continues to load even if our third‑party device service is experiencing issues. Some per-reservation details like all access codes and schedules may not fully display during a partner outage because those rely on live requests. We're currently experiencing an issue with our Devices page, due to an outage with our integration partner, Seam. You may be unable to view or manage your connected devices at this time. This issue does not affect your scheduled messaging or code communications, which should continue to function normally. We’ll update this page as soon as Seam restores service.

Read Hospitable's official incident report ↗