Outage report · Major outage

Housecall Pro outage on Jul 24, 2023

Housecall Pro Services Restored

SeverityMajor outage
StartedJul 24, 2023, 20:08UTC
ResolvedJul 24, 2023, 21:30UTC
Duration1h 22m

What happened

Housecall Pro reported a major outage starting Jul 24, 2023, 20:08 UTC, affecting Pro web, Payment processing - Stripe, QuickBooks Online, Text notifications, Email notifications, Online booking, Google calendar, Consumer web and 7 more. It was marked resolved at Jul 24, 2023, 21:30 UTC.

  • The incident lasted 1h 22m from first report to resolution.
  • Housecall Pro had reported 2 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Housecall Pro

All outages have been fully restored and Housecall Pro is back online. Thank you for your patience as we quickly resolved the issue. We will monitor closely to ensure no further outages. The site was down 34 minutes from 19:51-20:25 UTC.

Read Housecall Pro's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Housecall Pro started after this incident, so this report is based on Housecall Pro's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Housecall Pro's overall reliability

89.3/100

Housecall Pro has a reliability score of 89.3/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

Visit Housecall Pro ↗

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