Outage report · Major outage
Iterable outage on May 12, 2026
Iterable Web Application Outage - US and EU Regions
SeverityMajor outage
StartedMay 12, 2026, 23:31UTC
ResolvedMay 13, 2026, 00:08UTC
Duration37m
What happened
Iterable reported a major outage starting May 12, 2026, 23:31 UTC, affecting Global Web Application. It was marked resolved at May 13, 2026, 00:08 UTC.
- The incident lasted 37m from first report to resolution.
- It was the 3rd longest of 3 significant outages Iterable reported in the 12 months up to it.
- Iterable had reported 2 other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Iterable
Our engineering team has completed the fix to the web application in both the US and EU regions. All services are currently functioning normally. Email sends, API traffic, webhooks, and journeys functioned normally throughout this incident. The only impact was being unable to log into the web application and slow page loads. If you continue to experience any issues, please reach out to Support.
What our independent monitoring saw
Our independent monitoring of Iterable started after this incident, so this report is based on Iterable's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Iterable's overall reliability
93.7/100
Iterable has a reliability score of 93.7/100, with 99.96% effective uptime and 4 incidents over the last 90 days.
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