ShipEngine outage on May 12, 2026

What happened

ShipEngine reported a partial outage starting May 12, 2026, 17:00 UTC, affecting ShipEngine API Dashboard. It was marked resolved at May 12, 2026, 20:02 UTC.

• The incident lasted 3h 2m from first report to resolution.
• ShipEngine had reported 2 other partial or major outages in the 90 days before it.
• 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShipEngine

This incident has been resolved.

Read ShipEngine's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Major outageUpstashMay 12, 2026, 09:49 UTC

  Fly.io Upstash Redis Service Distruption

• Partial outageAfterShipMay 12, 2026, 10:45 UTC

  Carrier Uniuni [Slug:uniuni] is currently unavailable. Start Time: 2026/05/12 2:15 AM UTC - End Time 2026/05/12 17:44 UTC

• Partial outageLearnWorldsMay 12, 2026, 11:21 UTC

  We are experiencing issues in the platform in EU clusters

• Major outageIterableMay 12, 2026, 23:31 UTC

  Iterable Web Application Outage - US and EU Regions

• Partial outageJiraMay 13, 2026, 01:37 UTC

  Automations within Jira, Jira Service Management and JSM Assist experiencing delays for some users

ShipEngine's overall reliability

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