Outage report · Partial outage
Jira outage on Aug 31, 2026
Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work items
What happened
Jira reported a partial outage starting Aug 31, 2026, 18:28 UTC, affecting Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile and 3 more. It was marked resolved at Sep 1, 2026, 05:18 UTC.
- The incident lasted 10h 50m from first report to resolution.
- Jira had reported 7 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Jira
We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
What our independent monitoring saw
Our independent monitoring of Jira started after this incident, so this report is based on Jira's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Jira's overall reliability
Jira has a reliability score of 61.1/100, with 99.22% effective uptime and 15 incidents over the last 90 days.
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