Outage report · Partial outage

Kickserv outage on Jul 25, 2023

Server issue with latest version of mobile app

SeverityPartial outage
StartedJul 25, 2023, 13:21UTC
ResolvedJul 25, 2023, 16:17UTC
Duration2h 56m

What happened

Kickserv reported a partial outage starting Jul 25, 2023, 13:21 UTC, affecting iOS App. It was marked resolved at Jul 25, 2023, 16:17 UTC.

  • The incident lasted 2h 56m from first report to resolution.
  • Kickserv had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Kickserv

Version 3.10.14 is now available on the iOS App Store. This version contains the fix. If you have version 3.10.13 with the data error, please update your app now. Once you've updated, you will no longer see the "MOBILE_STAGING_SERVER_URL" message.

Read Kickserv's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Kickserv started after this incident, so this report is based on Kickserv's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Kickserv's overall reliability

100.0/100

Kickserv has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit Kickserv ↗

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