Live status & reliability report
Lightspeed eCom status, outages & reliability
Lightspeed eCom (C-Series) is the hosted online store platform of Lightspeed Commerce, used mainly by retailers in Europe.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Lightspeed eCom had 99.15% effective uptime across 5 status page incidents (1 partial or major outage), resolving them in 1d 6h on average.
Is Lightspeed eCom down right now?
No, Lightspeed eCom is up and running.
- Lightspeed eCom's status page reports all systems operational. Checked .
- All 3 Lightspeed eCom pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Lightspeed eCom's reliability
- Since Jul 1, 2026, the earliest date its published history covers, Lightspeed eCom published 8 incidents on its status page, 2 of them partial or major outages.
- Its longest outage on record in that time was “C-series Backoffice and storefront checkout issues” on Aug 7, 2026, which lasted 39m.
- The part of Lightspeed eCom most often affected was Lightspeed eCom (Europe) (5 of 8 incidents).
- Incidents most often began on a Friday (4 of 8, UTC).
- Lightspeed eCom's 90-day uptime of 99.15% is below the average for e-commerce platforms (99.34%).
- It resolves incidents more slowly than the typical e-commerce platform: 1d 6h on average, against a median of 3h 11m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Lightspeed eCom's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Lightspeed eCom incident history (last 90 days)
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 23, 2026 · resolved in 2h 12m
Slowness on C-Series webshops in Europe
Affected: Lightspeed eCom (Europe)
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Major outageAug 7, 2026 · resolved in 39m
C-series Backoffice and storefront checkout issuesofficial update ↗
Affected: Lightspeed eCom (Europe)
Source: Lightspeed eCom status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Lightspeed eCom pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Product page | Up | 100% | 796 ms |
| Help center | Up | 100% | 620 ms |
| Developer docs | Up | 100% | 269 ms |
How Lightspeed eCom compares
99.15% vs 100% uptime
Lightspeed eCom vs Squarespace99.15% vs 99.98% uptime
Lightspeed eCom vs GoDaddy Online Store99.15% vs 99.97% uptime
Lightspeed eCom vs Ecwid99.15% vs 99.93% uptime
Lightspeed eCom vs Wix99.15% vs 99.85% uptime
Lightspeed eCom vs BigCommerce99.15% vs 98.88% uptime
Lightspeed eCom status FAQ
Is Lightspeed eCom down right now?
No, Lightspeed eCom is up and running. Lightspeed eCom's status page currently reports all systems operational, and all 3 of the Lightspeed eCom pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Lightspeed eCom?
Lightspeed eCom has a reliability score of 54.1 out of 100, ranking #6 of 10 e-commerce platforms. Over the last 90 days it had 99.15% effective uptime.
How often does Lightspeed eCom have outages?
Lightspeed eCom published 5 incidents on its status page in the last 90 days (1 partial or major outage) and 8 in the past 12 months.
How long do Lightspeed eCom outages last?
Lightspeed eCom resolves incidents in 1d 6h on average. Its longest outage in the past year lasted 39m, on Aug 7, 2026.
Does Lightspeed eCom have a status page?
Yes. Lightspeed eCom's official status page is status.lightspeedhq.com. We read it every five minutes and keep its full incident history.