Outage report · Partial outage

LoyaltyLion outage on Oct 9, 2025

Delays in data processing

SeverityPartial outage
StartedOct 9, 2025, 16:25UTC
ResolvedOct 9, 2025, 19:40UTC
Duration3h 14m

What happened

LoyaltyLion reported a partial outage starting Oct 9, 2025, 16:25 UTC, affecting API, Platform and SDK. It was marked resolved at Oct 9, 2025, 19:40 UTC.

  • The incident lasted 3h 14m from first report to resolution.
  • LoyaltyLion had reported 2 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from LoyaltyLion

The backlog of webhooks has been cleared. This incident has been resolved.

Read LoyaltyLion's official incident report ↗

What our independent monitoring saw

Our independent monitoring of LoyaltyLion started after this incident, so this report is based on LoyaltyLion's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

LoyaltyLion's overall reliability

100.0/100

LoyaltyLion has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

Visit LoyaltyLion ↗

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