Outage report · Partial outage

Mews outage on Oct 2, 2026

Downgraded Performance - Connector API - kiosks, printers, integrations are affected

SeverityPartial outage
StartedOct 2, 2026, 12:48UTC
ResolvedOct 4, 2026, 18:22UTC
Duration2d 5h

What happened

Mews reported a partial outage starting Oct 2, 2026, 12:48 UTC, affecting Mews Guest Experience, Mews Open API. It was marked resolved at Oct 4, 2026, 18:22 UTC.

  • The incident lasted 2d 5h from first report to resolution.
  • It was the longest significant outage Mews reported in the 12 months up to it.
  • Mews had reported 8 other partial or major outages in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Mews

This incident has been resolved.

Read Mews's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Mews started after this incident, so this report is based on Mews's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Mews's overall reliability

35.0/100

Mews has a reliability score of 35.0/100, with 97.28% effective uptime and 30 incidents over the last 90 days.

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