Outage report · Partial outage

Nexcess outage on Mar 16, 2026

ClamAV Service Disruption

SeverityPartial outage
StartedMar 16, 2026, 17:26UTC
ResolvedMar 18, 2026, 12:41UTC
Duration1d 19h

What happened

Nexcess reported a partial outage starting Mar 16, 2026, 17:26 UTC, affecting Email. It was marked resolved at Mar 18, 2026, 12:41 UTC.

  • The incident lasted 1d 19h from first report to resolution.
  • It was the 2nd longest of 6 significant outages Nexcess reported in the 12 months up to it.
  • Nexcess had reported 1 other partial or major outage in the 90 days before it.
  • 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Nexcess

We have not observed any further issues since implementing the fix. The environment remains stable. If you have any questions or concerns. You can reach us through the following channels: Live Chat: https://my.nexcess.net/ Email: support@nexcess.net

Read Nexcess's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Nexcess started after this incident, so this report is based on Nexcess's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Nexcess's overall reliability

55.9/100

Nexcess has a reliability score of 55.9/100, with 99.23% effective uptime and 18 incidents over the last 90 days.

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