Outage report · Major outage

Onfido (Entrust) outage on May 5, 2026

QES tasks outage

SeverityMajor outage
StartedMay 5, 2026, 06:52UTC
ResolvedMay 5, 2026, 08:39UTC
Duration1h 47m

What happened

Onfido (Entrust) reported a major outage starting May 5, 2026, 06:52 UTC, affecting QES. It was marked resolved at May 5, 2026, 08:39 UTC.

  • The incident lasted 1h 47m from first report to resolution.
  • Onfido (Entrust) had reported 1 other partial or major outage in the 90 days before it.
  • 5 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Onfido (Entrust)

QES is operational again.

Read Onfido (Entrust)'s official incident report ↗

What our independent monitoring saw

Our independent monitoring of Onfido (Entrust) started after this incident, so this report is based on Onfido (Entrust)'s status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Onfido (Entrust)'s overall reliability

88.7/100

Onfido (Entrust) has a reliability score of 88.7/100, with 99.93% effective uptime and 9 incidents over the last 90 days.

Visit Onfido (Entrust) ↗

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