Outage report · Major outage
Smokeball outage on May 5, 2026
Data not loading including matters and leads
SeverityMajor outage
StartedMay 5, 2026, 14:25UTC
ResolvedMay 5, 2026, 15:56UTC
Duration1h 32m
What happened
Smokeball reported a major outage starting May 5, 2026, 14:25 UTC, affecting General Use. It was marked resolved at May 5, 2026, 15:56 UTC.
- The incident lasted 1h 32m from first report to resolution.
- Smokeball had reported 10 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Smokeball
We have resolved the issue with data loading. This includes loading and searching for matters, tasks, and leads. We appreciate your patience. Thank you!
What our independent monitoring saw
Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Smokeball's overall reliability
80.2/100
Smokeball has a reliability score of 80.2/100, with 99.76% effective uptime and 7 incidents over the last 90 days.
Visit Smokeball ↗Full Smokeball reliability report and live status → · Most reliable Smokeball alternatives →
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