Outage report · Partial outage

Otto outage on Jan 10, 2024

Elevated errors

SeverityPartial outage
StartedJan 10, 2024, 20:34UTC
ResolvedJan 11, 2024, 01:44UTC
Duration5h 10m

What happened

Otto reported a partial outage starting Jan 10, 2024, 20:34 UTC, affecting Terminals - Physical, Conversations, Payments - Virtual / Saved, Account Balance Imports, Invoice Imports, Payment Writebacks. It was marked resolved at Jan 11, 2024, 01:44 UTC.

  • The incident lasted 5h 10m from first report to resolution.
  • Otto had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Otto

This incident is now fully resolved.

Read Otto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Otto started after this incident, so this report is based on Otto's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Otto's overall reliability

98.0/100

Otto has a reliability score of 98.0/100, with 100% effective uptime and 1 incidents over the last 90 days.

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