Live status & reliability report

Otto status, outages & reliability

#2 of 11 veterinary practice management systemsOperational

Otto is a veterinary client communication, payments and workflow platform (Otto Flow) based in the United States.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Otto had 100% effective uptime across 1 status page incident (1 partial or major outage), resolving them in <1m on average.

98.4/100Reliability scoreVisit Otto ↗

Is Otto down right now?

No, Otto is up and running.

  • Otto's status page reports all systems operational. Checked .
  • All 3 Otto pages we check are responding. Checked .

Official Otto status page ↗

Uptime (90d)100%<1m weighted downtime
Incidents (90d)10.3 per 30 days
Major / partial outages1
Avg time to resolve<1m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Oct 3, 2026: no incidentsOct 4, 2026: 100% uptime, 1 incident (Partial outage)Oct 5, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Otto's reliability

  • Over the past 12 months, Otto published 3 incidents on its status page, 2 of them partial or major outages.
  • Its longest outage on record in that time was “Payments issue” on May 18, 2026, which lasted 1h 17m.
  • Otto's 90-day uptime of 100% is above the average for veterinary practice management systems (99.76%).
  • It resolves incidents faster than the typical veterinary practice management system: <1m on average, against a median of 4h 53m.

Score breakdown

Uptime · 40% weight
100
100% effective uptime
Incident frequency · 20% weight
92
0.33 weighted incidents per 30 days
Time to resolve · 20% weight
100
<1m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

01234DecJan ’26Feb1 informational incident1MarApr1 major outage incident1MayJunJulAugSep1 partial outage incident1OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Otto's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Otto incident history (last 90 days)

Source: Otto status page · last checked

Our independent monitoring

We check these public Otto pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Otto Flow appUp 100%507 ms
AppUp 100%350 ms
HomepageUp 100%944 ms

How Otto compares

Otto vs PetDesk

100% vs 100% uptime

Otto vs IDEXX Neo

100% vs 99.94% uptime

Otto vs Vetstoria

100% vs 99.96% uptime

Otto vs Vetspire

100% vs 99.90% uptime

Otto vs DaySmart Vet (formerly Vetter)

100% vs 99.80% uptime

Otto vs ezyVet

100% vs 99.67% uptime

Most reliable Otto alternatives →

Otto status FAQ

Is Otto down right now?

No, Otto is up and running. Otto's status page currently reports all systems operational, and all 3 of the Otto pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Otto?

Otto has a reliability score of 98.4 out of 100, ranking #2 of 11 veterinary practice management systems. Over the last 90 days it had 100% effective uptime.

How often does Otto have outages?

Otto published 1 incident on its status page in the last 90 days (1 partial or major outage) and 3 in the past 12 months.

How long do Otto outages last?

Otto resolves incidents in <1m on average. Its longest outage in the past year lasted 1h 17m, on May 18, 2026.

Does Otto have a status page?

Yes. Otto's official status page is status.otto.vet. We read it every five minutes and keep its full incident history.