Outage report · Partial outage

Otto outage on Mar 17, 2023

Invoice integration Issue

SeverityPartial outage
StartedMar 17, 2023, 13:03UTC
ResolvedMar 17, 2023, 21:57UTC
Duration8h 54m

What happened

Otto reported a partial outage starting Mar 17, 2023, 13:03 UTC, affecting Invoice Imports, Payment Writebacks. It was marked resolved at Mar 17, 2023, 21:57 UTC.

  • The incident lasted 8h 54m from first report to resolution.
  • It was the longest significant outage Otto reported in the 12 months up to it.
  • Otto had reported 1 other partial or major outage in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Otto

We have been stable for over an hour now and failure rates have returned to normal. If you are still experiencing issues feel free to reach out to our support team.

Read Otto's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Otto started after this incident, so this report is based on Otto's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Otto's overall reliability

98.0/100

Otto has a reliability score of 98.0/100, with 100% effective uptime and 1 incidents over the last 90 days.

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