Outage report · Major outage
PandaDoc outage on Dec 21, 2023
Can't create, view and edit documents
What happened
PandaDoc reported a major outage starting Dec 21, 2023, 12:58 UTC, affecting Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view, CRMs & Integrations, API, Webhooks, Web application. It was marked resolved at Dec 21, 2023, 19:00 UTC.
- The incident lasted 6h 2m from first report to resolution.
- PandaDoc had reported 3 other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from PandaDoc
We're all set! PandaDoc is working properly and the incident has been fully resolved. If you continue to experience any issues with this, please reach out to us at support@pandadoc.com.
What our independent monitoring saw
Our independent monitoring of PandaDoc started after this incident, so this report is based on PandaDoc's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
PandaDoc's overall reliability
PandaDoc has a reliability score of 86.3/100, with 99.88% effective uptime and 3 incidents over the last 90 days.
Visit PandaDoc ↗Full PandaDoc reliability report and live status → · Most reliable PandaDoc alternatives →
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