Outage report · Major outage

PetDesk outage on Nov 18, 2025

Cloudflare Related Service Incident

SeverityMajor outage
StartedNov 18, 2025, 13:30UTC
ResolvedNov 18, 2025, 18:36UTC
Duration5h 6m

What happened

PetDesk reported a major outage starting Nov 18, 2025, 13:30 UTC, affecting Retriever. It was marked resolved at Nov 18, 2025, 18:36 UTC.

  • The incident lasted 5h 6m from first report to resolution.
  • PetDesk had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from PetDesk

Cloudflare has indicated that their issue has been resolved. PetDesk Phones functionality has been fully restored.

Read PetDesk's official incident report ↗

What our independent monitoring saw

Our independent monitoring of PetDesk started after this incident, so this report is based on PetDesk's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

PetDesk's overall reliability

99.2/100

PetDesk has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.

Visit PetDesk ↗

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