Outage report · Partial outage

Pike13 outage on Sep 19, 2023

Background Jobs Delayed, Sidekiq down

SeverityPartial outage
StartedSep 19, 2023, 14:13UTC
ResolvedSep 19, 2023, 22:56UTC
Duration8h 43m

What happened

Pike13 reported a partial outage starting Sep 19, 2023, 14:13 UTC, affecting Email, Payment Processing, SMS Messaging. It was marked resolved at Sep 19, 2023, 22:56 UTC.

  • The incident lasted 8h 43m from first report to resolution.
  • It was the 2nd longest of 8 significant outages Pike13 reported in the 12 months up to it.
  • Pike13 had reported 2 other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Pike13

This incident has been resolved. We will continue monitoring as the backlog of notifications is rolled out.

Read Pike13's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Pike13 started after this incident, so this report is based on Pike13's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Pike13's overall reliability

94.9/100

Pike13 has a reliability score of 94.9/100, with 99.98% effective uptime and 2 incidents over the last 90 days.

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