Outage report · Partial outage
emerchantpay outage on Sep 19, 2023
Temporary issue with transaction processing with an acquirer 19/09/2023
What happened
emerchantpay reported a partial outage starting Sep 19, 2023, 11:31 UTC, affecting Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION). It was marked resolved at Sep 19, 2023, 16:03 UTC.
- The incident lasted 4h 33m from first report to resolution.
- It was the 3rd longest of 6 significant outages emerchantpay reported in the 12 months up to it.
- emerchantpay had reported 1 other partial or major outage in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from emerchantpay
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of emerchantpay started after this incident, so this report is based on emerchantpay's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
emerchantpay's overall reliability
emerchantpay has a reliability score of 89.7/100, with 99.97% effective uptime and 4 incidents over the last 90 days.
Visit emerchantpay ↗Full emerchantpay reliability report and live status → · Most reliable emerchantpay alternatives →
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