Outage report · Partial outage

Planday outage on Aug 30, 2023

Service Disruption caused by Third-Party affecting Australian portals

SeverityPartial outage
StartedAug 30, 2023, 11:34UTC
ResolvedAug 30, 2023, 17:33UTC
Duration5h 59m

What happened

Planday reported a partial outage starting Aug 30, 2023, 11:34 UTC, affecting Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App. It was marked resolved at Aug 30, 2023, 17:33 UTC.

  • The incident lasted 5h 59m from first report to resolution.
  • Planday had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Planday

Our third party provider has mitigated the issue on their end and service is now fully restored. We thank you for your patience and apologise for the impact to the affected customers.

Read Planday's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Planday started after this incident, so this report is based on Planday's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Planday's overall reliability

92.5/100

Planday has a reliability score of 92.5/100, with 99.97% effective uptime and 4 incidents over the last 90 days.

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